Customer Service Representative

Company: RemX Specialty Staffing
Location: Downey
Posted on: January 25, 2023

Job Description:

Exceptional organization is seeking 5 Customer Service Reps who will answer high volume inbound calls, coordinate and respond to members' requests for information and updates on their claims. 100% onsite. -

Answer inquiries and educate members on covered benefits and charges.
Provides information and assistance to members during claims review process and coordinate authorized and non-authorized claims review.
Document outside services and reinforce procedures for members.
Coordinates claims and referral information.
Provides information regarding member admissions to outside facilities.
Make outbound follow up calls.
Maintain the consistency and integrity of computerized data management system.
May assist in scheduling appointments.

Keywords: RemX Specialty Staffing, Downey , Customer Service Representative, Sales , Downey, California

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