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Customer Service Representative

Company: RemX Specialty Staffing
Location: Downey
Posted on: January 25, 2023

Job Description:

Exceptional organization is seeking 5 Customer Service Reps who will answer high volume inbound calls, coordinate and respond to members' requests for information and updates on their claims. 100% onsite. -


  • Answer inquiries and educate members on covered benefits and charges.
  • Provides information and assistance to members during claims review process and coordinate authorized and non-authorized claims review.
  • Document outside services and reinforce procedures for members.
  • Coordinates claims and referral information.
  • Provides information regarding member admissions to outside facilities.
  • Make outbound follow up calls.
  • Maintain the consistency and integrity of computerized data management system.
  • May assist in scheduling appointments.

Keywords: RemX Specialty Staffing, Downey , Customer Service Representative, Sales , Downey, California

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