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Senior Sales Administrative Assistant

Company: KARL STORZ Endoscopy - America
Location: Downey
Posted on: January 9, 2022

Job Description:

Company: KARL STORZ Endoscopy-America, Inc. (KSEA)

Job Code: 11710

Pay Grade: US-C13


KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

Position Description

This El Segundo, CA-based position reports to the Sales Administration Manager this position serves as a liaison between field sales leadership and internal departments, ensuring the needs of the sales force are incorporated in business requirements related to corporate initiatives, organizational realignments, business systems and organizational efficiency projects.

This positon interacts regularly with multi-level management across various teams. The Senior Sales Administrative Assistant builds and maintains effective relationships with stakeholders to minimize process gaps. Must be a team-player committed to actively participating in continuous improvement of department policies and procedures.

The Senior Sales Administrative Assistant exceeds all expectations of the Sales Administrative Assistant II.

Primary responsibilities:

Key responsibilities will include, but may not be limited to:

  • Proactively identifies opportunities for sales process improvement. Assists sales management in understanding process bottlenecks and inconsistencies; and works closely to analyze sales business processes and prioritizes opportunities for improvement.
  • Plans and executes projects and programs relating to business systems and initiatives that impact the sales force or related departments; schedules meetings with key stakeholders and oversees project activities; reviews all major deliverables to ensure management expectations are fulfilled.
  • Innovative and resourceful, taking initiative to identify and solve problems, and obtain answers through inter-departmental collaboration using conceptual thinking.
  • Develop and expand existing administrative strategies to meet sales directives, corporate compliance and department focus.
  • Designs training materials for Sales Administration team, including but not limited to, various support professionals throughout the organization. Ensures training material content is clear, accurate, consistent and relevant.
  • Works with Financial Analyst to develop, maintain, and reformulate various sales reports including: S-bookings, Ad-hoc requests, Sales Business Plans, and End-of-Year forecasting.
  • Presents insight and recommendations to management for decision making and strategic planning. Implements and oversees analytical approaches and methodologies.
  • Mentors support team by providing coaching and development; and serves as a subject matter expert in all aspects of sales administration job performance.
  • Plan, implement and manage rudimentary sales education for new and existing sales executives partnering with managers to identify training needs.
    • Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines.
    • Assist in facilitating Professional Education workshops for field sales new hires.
    • Creates and maintains policy and procedure documents and user guides to improve department competencies; maintaining exceptional support that conveys information in easily understood terms.
    • Facilitate expense report processing and AMEX reconciliation in accordance with KSEA corporate Travel and Expense Policy.
    • Manage activities of area office including shipping, office maintenance; maintaining communication with leasing manager.
    • Organize and manage field sales events and corporate KS initiatives, including Regional and National Business Meetings.
    • Act as a point of contact for sales management, conveying information from leadership, coordinating calendars, and assisting with travel arrangements.
    • Collaborate with the sales staff to monitor active orders to guarantee timely processing
    • Demonstrates a high level of skill in resolving difficult internal and external customer situations.
    • Compile and update physical or digital files on clients, leads, expenses, and sales.
    • Travel: up to 10% travel during the year.


      Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.

      Additional requirements include, but are not limited to:
      • Bachelor's degree preferred
        • 5+ years of experience providing high level administrative support at a management level \
          • Exceptional technical and creative writing, business acumen, and verbal communication skills
            • Professional experience serving as subject matter expert for business improvement initiatives
              • Possess exceptional organizational skills , execution and follow up
                • Concur proficiency preferred
                  • Proficiency in Microsoft Office Suite , Excel, and PowerPoint
                    • SAP proficiency preferred
                      • Knowledge of all KSEA business applications utilized by field sales and management
                        • A proven track-record of problem resolution and the ability to make sound decisions in a fast-paced environment


                          Vaccine requirements at KARL STORZ due to COVID-19
                          KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below on the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.

                          Employee Benefits Program Overview for U.S. Locations
                          • Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*
                          • 3 weeks' vacation, 10 holidays plus paid sick time*
                          • 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution
                          • Section 125 Flexible Spending Accounts
                          • Life, STD, LTD & LTC Insurance
                          • Tuition reimbursement of up to $5,250 per year
                          • Fitness reimbursement up to $200 annually
                          • Employee referral program of up to $2,000 per hire
                          • And much more!
                            • Field sales, internships and part-time employees are not eligible except for where required by state law.Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

                              KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

                              Equal Employment Opportunity & Reasonable Accommodation Statement
                              KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at

                              Notice to Employment Agencies
                              This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.

Keywords: KARL STORZ Endoscopy - America, Downey , Senior Sales Administrative Assistant, Sales , Downey, California

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