Full-Time Loss Prevention Officer
Company: Kohl's
Location: Downey
Posted on: August 6, 2022
Job Description:
Conducts surveillance and apprehension of external theft
suspects in compliance with Kohl's Ethical Standards and
Apprehension Guidelines. Monitors customer and associate activity
in the store to prevent potential theft of Kohl's assets. Assists
in monitoring store compliance with Kohl's policies and procedures
on theft deterrence, safety and operational controls. Implements
and promotes store awareness programs addressing theft, safety and
operational controls.ACCOUNTABILITIESINTERNAL AND EXTERNAL THEFT
DETERRENCE AND AWARENESS
- Monitors customer and associate activities in the store for
potential theft of Kohl's assets. Takes appropriate action to
prevent theft; apprehends individuals engaged in theft activity
when prevention is not effective
- Conducts surveillance and apprehension of external theft
suspects in compliance with Kohl's Ethical Standards and
Apprehension Guidelines
- Assists in internal theft investigations in compliance with
Kohl's Ethical Standards and Apprehension Guidelines
- Accurately completes all statistical and incident reports.
Maintains all apprehension and investigation records according to
Kohl's standards
- Develops and maintains knowledge and use of CCTV surveillance
equipment
- Performs other duties as assigned. -Examples may include, but
are not limited to: assisting in loss prevention activities in
other stores, attending court hearings on Kohl's behalf, collecting
public record information from local law enforcement agencies,
assisting in the preparation and taking of inventory, USA counts
and processing known theft markdowns
OPERATIONAL, SHORTAGE AND SAFETY CONTROLS AND AWARENESS
- Assists in monitoring store compliance with Kohl's policies and
procedures relating to theft deterrence, safety and operational
controls, as assigned by Supervisor. -Informs Supervisor and Store
Management of shortage control opportunities
- Participates in raising awareness to shortage control and loss
prevention programs through implementation of and participation in
Shortage Control and Safety Meetings, new hire orientation for
associates and regular touchbases with store associates
- Maintains a working knowledge of the store's alarm system and
EAS system
- Performs other duties as assigned. -Examples may include
assisting in the preparation and taking of inventory, USA counts,
and processing known theft markdowns
QUALIFICATIONSREQUIRED
- Adheres to Kohl's policies and procedures and maintains high
ethical standards
- Maintains attendance and dress code according to Kohl's
standards
- Engages in effective dialogue with LP Supervisor, DLPM, and
Store Management team
PREFERRED
- Prior experience in Loss Prevention or educational background
in Loss Prevention, security or law enforcement preferred
- Demonstrated ability to make decisions in stressful
situations.
- Strong verbal and written communication skills, basic math and
reading skills and legible handwriting
- Ability to spend up to 100% of working time moving around the
store, including stock storage areas, office areas, and the selling
floor. Physical activities include bending, stooping, lifting,
climbing, standing, and reaching on a frequent basis. -Associate
must be capable of detaining theft suspects
Keywords: Kohl's, Downey , Full-Time Loss Prevention Officer, Professions , Downey, California
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