Asset Protection / Loss Prevention Detective, Full Time: Stonewood Center
Company: Macy's
Location: Downey
Posted on: January 12, 2021
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Job Description:
Job Overview: The Asset Protection Detective---s primary
responsibility is to prevent the loss of company property while
maintaining a safe business environment. Support store---s efforts
in providing the best customer service within a controlled
environment so as to ensure maximum sales at the highest profit
rate attainable. Under general supervision and established
procedures, the Asset Protection Detective detects and apprehends
shoplifters and dishonest employees. Macy---s uses a scheduling
plan that allows our associates to participate in the creation of
their work schedules by managing availability and identifying
preferences. Additionally, during key events and peak selling
times, Macy---s may offer additional shifts to our associates,
which they may pick up using the self-scheduling tool. Details on
Macy's schedule options are available during the interview process.
Essential Functions: Respond to customer and associate incidents to
facilitate first aid and minimize company liability Recover stolen
merchandise and apprehend shoplifters and other people who commit
fraud or other criminal acts against the company Investigate
criminal violations against the person or property of any customer
or associate that is committed on company premises Prepare prompt
and complete reports relative to all theft incidents, merchandise
recoveries, accident investigations, audits, and other activities
as assigned by the Asset Protection Manager Have knowledge of and
maintain strict compliance with the law and company policies
concerning apprehensions, searches and seizures, and the
preservation of evidence Promote shortage awareness and theft
deterrence among associates by conducting meetings and
participating in training events Successfully complete all Asset
Protection training requirements including CPR and First Aid and
maintain personal certifications as required by law Conduct audits
to ensure sales department compliance to merchandise exposure
standards and asset protection policies Testify in court concerning
any case, criminal or civil, wherein the company is a party of
interest to which the Asset Protection Store Detective is summoned
Works on special assignments, investigations, and surveillance as
directed by Store Asset Protection Manager Responds to alarm
conditions at assigned store Perform other duties as necessary
Follow shortage programs and procedures Perform these functions in
an efficient manner, as directed by the Supervisor Regular,
dependable attendance and punctuality Qualifications:
Education/Experience: High School Diploma or equivalent. Some
college is desirable. Completion of Store Detective Training
program required upon assignment to position. Communication Skills:
Excellent written and verbal communication skills. Ability to
interpret instructional documents such as safety rules, operating
and maintenance instructions, and procedure manuals. Mathematical
Skills: Basic math functions such as addition, subtraction,
multiplication, and division. Able to use a calculator. Reasoning
Ability: Self-starter, able to work independently and as part of a
team and must have good time management skills. Physical Demands:
This position involves constant moving and standing. Involves
standing for at least two consecutive hours. Involves lifting at
least 30 lbs. May occasionally involve reaching, stooping,
kneeling, crouching, and climbing ladders. May involve reaching
above eye level. Involves close vision, color vision, depth
perception, and focus adjustment. Other Skills: Must be able to
operate cameras and other surveillance equipment. Ability to think
and act clearly in possible stressful and hostile situations.
Ability to collaborate and function as a member of a team. Must
possess a strong sense of urgency. Should be comfortable with the
use of computers and frequent use of RF equipment. Work Hours:
Flexible with scheduling and available to work retail hours, which
may include day, evening, weekends, and/or holidays. This job
overview is not all inclusive. In addition, Macy---s, Inc. reserves
the right to amend this job overview at any time. Macy---s is an
Equal Opportunity Employer, committed to a diverse and inclusive
work environment. Macy---s, Inc. --- including Macy---s and
Bloomingdale---s --- will consider for employment qualified
applicants with criminal convictions in a manner consistent with
[SFPC Art.
49](https://www.macysjobs.com/media/1323/sfpc-art49-notice.pdf) and
[LA MC ch.XVIII Art.
9](https://www.macysjobs.com/media/7419/la-fair-chance-notice.pdf).
Keywords: Macy's, Downey , Asset Protection / Loss Prevention Detective, Full Time: Stonewood Center, Professions , Downey, California
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