Customer Experience Specialist (Advisor)
Company: Best Buy
Location: Downey
Posted on: May 23, 2023
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Job Description:
**Customer Experience Specialist (Advisor) - Job
Details****Customer Experience Specialist (Advisor)**Share Job
**Overview**Full Time Entry Level Store Associates You are in for
some awesome perks (Part-time and Full-time benefits based on your
role and tenure) * Backup childcare * Tuition assistance for
yourself and dependents * Generous employee discount * Medical,
dental, paid time off * Rewards/discounts for learning about new
products * Self-paced learning in sales, leaderships, time
management, inclusion & diversity and so much more. Seasonal
employees also receive our generous employee discount. Customer
Experience Specialists are the face of Best Buy for everyone who
visits our stores. They are obsessed with finding the right
solutions to fit each persons immediate and future needs.
Specialists build long lasting relationships with our customers as
they provide unique and personalized service over time. Customer
Experience Specialists are given the full training necessary to
recommend the right products and services to each customer. This
includes fundamentals of delivering world-class product knowledge
and customer service in a customer obsessed environment. You will
be trained in the department that most interest you and be exposed
to learning about new and exciting product categories as they are
developed. At Best Buy, we create work environments where every
employee feels like they truly belong and contribute to our shared
purpose. We're committed to being one of the best companies for our
customers and employees by fully embracing people from all
backgrounds and identities. Our customer base is diverse, and we
are committed to ensuring our workforce is reflective of the
communities we serve. We are obsessed with building long-term
relationships with our applicants, employees, and customers. If you
like working in an environment that inspires individual and team
success, you'd be a great addition here. **Key Responsibilities***
Greets, welcomes, and engages with customers in a warm and friendly
manner. * Uses acquired skills and knowledge to recommend products
and services to meet customers current and future needs. * Serves
as a brand ambassador by bringing your love and passion for the
Best Buy brand, customer service, and technology together in
service of our customers. * Assists customers with their sales
orders, returns, and exchanges. * Applies the appropriate knowledge
and expertise through ongoing learning and self-development. *
Utilizes available tools to stay current on skills and promotional
initiatives. * Helps execute profitable growth through critical
business drive times while supporting our customer obsession. *
Maintains merchandising and ensures their department is clean and
well stocked. * Works in cooperation with their supervisor and
associates in other departments. **Basic Qualifications*** Working
and thriving in a fast-paced, team-oriented environment * Working a
flexible schedule that matches your availability (weekends, nights,
holidays, etc.) Auto Req. ID 853731BR Location Number
000872-Downey-Store Address 12118 LAKEWOOD BLVD City Downey State
CA
Keywords: Best Buy, Downey , Customer Experience Specialist (Advisor), Other , Downey, California
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