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CISCO Umbrella system

Company: Trinus Corporation
Location: Downey
Posted on: April 1, 2021

Job Description:

Must have experience with Cisco Ironport/CES and UmbrellaJob Responsibilities:

  • Learn the ins and outs of supporting the Umbrella platform running 24x7.
  • Respond to user support requests, diagnose and provide solutions to technical issues.
  • Research issues while maintaining communication with end-users.
  • Solve problems accurately and find alternative solutions to resolve obstacles.
  • Develop playbooks to optimize the Umbrella SaaS platform.
  • Create and maintain Umbrella configuration following best practice as advised by vendor, Cisco.
  • Write custom scripts to automate processes as needed.
  • Remain organized, be detail-oriented and meet deadlines.
  • Collaborate with project team members to meet timelines and goals.
  • Contribute to project documentation and diagrams including quality assurance and ticket and bug management.
  • Perform knowledge transfer to team members within the project section.
  • Deliver presentations and provide progress updates to managers and staff.
  • Prioritize and work responsibly with or without direct supervision.
  • Review daily Umbrella reports and resolve any issues to increase security posture.MINIMUM QUALIFICATIONS The Consultant meet all the following minimum qualifications:Two (2) years of experience within the last four (4) years performing hands on Cisco Umbrella administration.Two (2) years of experience within the last four (4) years performing security events analysis and remediation.Two (2) years of experience within the last four (4) years working with all the following:
      • TCP/IP networking.
      • Firewalls.
      • Network support.
      • VPN connectivity.
      • Routers.
      • Wireless Internet Access Three (3) years of experience within the last four (4) years performing all thefollowing:
        • DNS Security in an organization with over 5000 users.
        • Planning, designing, implementing, optimizing, and operating networksecurity solutions.
        • Cloud Security support.5. Two (2) years of experience within the last four (3) years performing all thefollowing:
          • Troubleshooting and resolving complex technical problems.
          • Endpoint Security and Advance Threat Protection.6. Two (2) years of experience within the last three (3) years monitoring securityevents in complex network environment. - provided by Dice

Keywords: Trinus Corporation, Downey , CISCO Umbrella system, Other , Downey, California

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