Legal Intake Specialist

Company: Timothy McGonigle
Location: Downey
Posted on: November 26, 2022

Job Description:

Legal Intake Specialist/Client Service Representative

We love to help people learn and grow. But we don't have the time for that right now. We need an intake specialist/client service specialist with experience in working with people and making their lives better.--The ideal candidate will be able to take initiative on work that needs to be done and complete tasks with minimal hand-holding.

This is a full-time job where you are expected to manage a caseload, so you absolutely must be able to work in the office and/or remotely for 40 hours per week. The pay will be $25 per hour with opportunities for an increase after that. There is an opportunity for bonus compensation for those who can demonstrate their profitability.

Prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph explain what you believe are the 3 most important qualities needed in someone who works with law firm clients and why you believe they are the most important qualities. In the second paragraph, explain why you applied to this particular ad. As a closing sentence please write, "I have read the instructions contained in the job posting and have followed the instructions."

--We look forward to reviewing your application.

Responsibilities:
This position will be responsible for important work, including:
--- Performing intake interviews for all potential clients who either call into the firm or send an inquiry through our website
--- This is one of the most important jobs in our office as you will be the first person that the client meets and will be the face of the firm
--- Setting up appointments for callers with the lawyers and assistants at the office
--- Making sure that appointments are met and that the clients are interviewed
--- Checking in with our clients to see how they are doing and if there is anything we can help them with

Qualifications:
If the statements below appeal to you, then you may be our next intake specialist/client service representative.
--- You smile when you answer the phone
--- You are an amazing scheduler with a sickening degree of attention to detail
--- You are very good with calendars, e-mail, spreadsheets, word processing, and the internet
--- Your middle name is "No Drama"
--- You are an awesome juggler of tasks and can change gears quickly - You do not think scanning and copying are "beneath you"
--- You follow up and have check-in calls with our clients to see how they are doing and if there is anything we can help them with

About Company:
We are a premier Law firm that works tirelessly for the rights of consumers and businesses throughout the State of California. We pride ourselves on leveling the playing field for consumers and businesses in disputes with large Law Firms, Corporations, and Insurance Companies. Our vision is to continue building a client-centered law practice that consistently achieves the best outcomes and client service possible.



We want to be known for helping our clients [whatever you help them do...like: come out of an extremely emotional process feeling as though they are a better person, in a better position, and that they had a team behind them that really cared and fought for them].

Keywords: Timothy McGonigle, Downey , Legal Intake Specialist, Legal , Downey, California