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Virtual Legal Services Customer Support Representative

Company: Rocket Lawyer Incorporated
Location: Downey
Posted on: April 10, 2021

Job Description:

A legal services company is seeking a Virtual Legal Services Customer Support Representative.Candidates will be responsible for the following:Ensuring long-term customer satisfactionProviding high-quality customer experiencesUnderstanding the customer's legal needsSkills and Requirements Include:Polished and professional demeanor with excellent verbal and written skillsMust be comfortable handling a high volume of calls and online chat conversationsHelpful demeanor with excellent phone skillsEnergetic and highly organized, shows initiative and takes ownership of issuesAbility to multi-task with strong attention to detailProficiency with all MS Office programs, Salesforce, and Livechat systems Associated topics: child custody, client, court, courtroom, firm, lawyer, legal affairs, legal office, litigate, litigation attorney

Keywords: Rocket Lawyer Incorporated, Downey , Virtual Legal Services Customer Support Representative, Legal , Downey, California

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