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Virtual Legal Services Customer Support Representative

Company: Rocket Lawyer Incorporated
Location: Downey
Posted on: April 3, 2021

Job Description:

A legal services company is seeking a Virtual Legal Services Customer Support Representative. Candidates will be responsible for the following: Ensuring long-term customer satisfaction Providing high-quality customer experiences Understanding the customer's legal needs Skills and Requirements Include: Polished and professional demeanor with excellent verbal and written skills Must be comfortable handling a high volume of calls and online chat conversations Helpful demeanor with excellent phone skills Energetic and highly organized, shows initiative and takes ownership of issues Ability to multi-task with strong attention to detail Proficiency with all MS Office programs, Salesforce, and Livechat systems

Keywords: Rocket Lawyer Incorporated, Downey , Virtual Legal Services Customer Support Representative, Legal , Downey, California

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