DowneyRecruiter Since 2001
the smart solution for Downey jobs

PC/Help Desk Technician

Company: Odesus
Location: Downey
Posted on: March 27, 2020

Job Description:

Large municipalitygovernment organization is looking to hire an PCHelp Desk Technician to assist with Personal Computer (PC) technical support services for 100,000+ users throughout the Los Angeles County area. PC Devices may vary from desktops, laptops or tablet devices that are needed, including teleworkers using remote access software and VPN solutions. MINIMUM QUALIFICATIONS The Consultants must meet all of the following minimum qualifications CompTIA A+ Certification. Must provide a copy or proof of certification with submission. Three (3) years of experience within the last five (5) years installing Windows, software, applications, antivirus, encryption and patches. Three (3) years of experience within the last four (4) years working with different levels of customers in need of PChelp desk support or a related field. Three (3) years of experience within the last four (4) years installing, Windows 710 imaging, configuring, moving, adding and changing Desktop PCs within a Microsoft Windows desktop environment. Two (2) years of experience within the past four (4) years installing software on PCrsquos in a Microsoft Windows desktop environment. Two (2) years of experience within the last four (4) years troubleshooting issues related to domain joins, group policy, profile management, DHCP, DNS, TCPIP. Provide a list of three organizations where similar services have been provided. Must provide a name, phone number and email of contact person. Ability to lift up to approx. 40-50 or so pounds, some hard labor will be required including bending, crawling on floors and under desks tables, and lifting moving devices, computers, printers, etc. Consultants must have a Class ldquoCrdquo driverrsquos license. General Assist users with using new authentication methods and credentials, and new applications (e.g., Outlook). Assist users with configuring their printer and drive mappings, if needed. Manually join desktops to County hosted domain if the computer failed to join with the use of automated tools. Migrate profiles from the old domainuser to the County hosted domainuser manually if computers failed to join with the use of automated tools. Maintain records of equipment worked on and users assisted. Hardware Perform Hardware Refresh Reimage PCs from Windows 7 to Windows 10 Assist user installed licensed applications Installation of new County-owned hardware Connect devices to County network Installation of user personally-owned hardware Remote connect devices to County network Assist users in establishing and troubleshooting remote access Configure New End User Setup Rename, join to domain and verify the startup of encryption Validate that MS Word is licensed, verify access to O365 Confirm ability to print Verify drive mappings are present and able to open documents Validate Outlook client profile is setup and restore any PAB, PST For OneDrive for Business users, verify that client is synced and able to open files Test configured systems for appropriate functioning and troubleshoots for any errors found Completes all required documentation of installation and setup Removal of end-of-life hardware Installation of new hardware Unpack new hardware Connect device Place all packaging materials inside the box Remove packaging, return to ISD Test configured systems for appropriate functioning and troubleshoot for any errors found Pick up or deliver equipment to as-needed locations including County work sites, telework locations and possibly employeersquos home residence. Software Perform various desktop software and application support services Installation and configuration of County licensed software and applications Assist users in configurations and setup Assist users in configuration and troubleshooting anti-virus, anti-malware and any County-approved cybersecurity software Assist users in troubleshooting software issues Assist users in establishing remote access using a multitude of County-approved methodologies, including SSLVPN, Virtual Desktop, or any cloud remote connect solutions

Keywords: Odesus, Downey , PC/Help Desk Technician, IT / Software / Systems , Downey, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Senior Principal Windows Systems Administrator
Description: Expand your career through experience and exposure, all the while supporting a mission that seeks to ensure the security and freedom of our nation and its allies. Northrop Grumman Enterprise Services (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Linux Systems Administrator 3/4
Description: Expand your career through experience and exposure, all the while supporting a mission that seeks to ensure the security and freedom of our nation and its allies. Northrop Grumman Enterprise Services (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Payload C2MM Software / Principal Software Engineer
Description: Do you want to work at an international company with endless opportunities for growth and advancement Are you eager to join a trust-based, globally-connected team, where your contributions will define (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020


Principal/Sr. Principal Linux Systems Administrator
Description: At Northrop Grumman we develop cutting-edge technology that preserves freedom and advances human discovery. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Systems Administrator
Description: At Northrop Grumman we develop cutting-edge technology that preserves freedom and advances human discovery. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Sr. Principal Systems Administrator
Description: Are you interested in expanding your career through experience and exposure, all while supporting a mission that seeks to ensure the security of our nation and its allies If so, then Northrop Grumman (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Principal/Sr. Principal Windows Systems Administrator
Description: At Northrop Grumman we develop cutting-edge technology that preserves freedom and advances human discovery. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Software Engineer
Description: We are looking for team members who want to solve interesting, complex problems, which protect our nation. Your talents and passion are most important to us. If you don't know a language, program, or (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Principal Linux Systems Administrator
Description: Northrop Grumman Enterprise Services is seeking a well-qualified Linux Administrator to join its dynamic team of technical professionals in the Redondo Beach, CA area. Roles and responsibilities will (more...)
Company: Northrop Grumman
Location: Redondo Beach
Posted on: 04/11/2020

Associate Software Engineer (Clearance Required)
Description: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems in air, space and on the ground that impact people's lives around the world today, and for generations (more...)
Company: Northrop Grumman
Location: Azusa
Posted on: 04/11/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Downey RSS job feeds