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Director Supplier Customer Success

Company: VirtualVocations
Location: Downey
Posted on: July 9, 2024

Job Description:

A company is looking for a Director, Supplier Customer Success.

Key Responsibilities:

Lead multiple teams of Customer Success Managers across the supplier portfolio
Measure/report on key departmental performance metrics including customer health, retention, and revenue growth
Identify trends and opportunities to improve the experience of supplier customers

Required Qualifications:

Minimum of 10 years working in the healthcare field in Account Management, Customer Success, Consulting, Sales, Strategy, or Operations
Experience working in healthcare supply chain and/or for a healthcare provider or supplier
Minimum of 5 years managing multifunctional teams
Experience leading customer-facing teams to achieve tangible key performance indicators
Knowledge of health care supply chain industry

Keywords: VirtualVocations, Downey , Director Supplier Customer Success, Executive , Downey, California

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