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Sales Training Manager

Company: KARL STORZ Endoscopy - America
Location: Downey
Posted on: September 16, 2022

Job Description:

Company: KARL STORZ Endoscopy-America, Inc. (KSEA)

Job Code: 12671

Pay Grade: US-C18

Description

KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

KARL STORZ is currently looking for a Sales Training Manager (Facilitation Manager) who will be an expert in the analysis, design, development, facilitation and evaluation of training materials and programs supporting internal customers within the Sales and Marketing departments of KARL STORZ Endoscopy America (KSEA). The Sales Training Manager works within a core learning and development support team, made up of the Director, Senior Manager- Sales Training, National Field Training Manager, Senior Manager, Instructional Content and Training, department Sales Training Managers, Instructional Designers, and other project or administrative staff.

This team works closely with internal and external partners/stakeholders to ensure best fit and alignment of developed/implemented learning programs and other offerings. This position resides within the Training and Sales Enablement department which is a part of the Revenue Operations team based out of our El Segundo, CA office.

Responsibilities:

  • Designs/develops/revises training materials and programs that integrate adult learning theory, interactive activities, job aids, and include competency-based evaluations (reaction, learning, and application/behavior).
  • Facilitates training programs for Sales and Marketing personnel.
  • Works collaboratively with the Training and Sales Enablement team to assess existing learning and development curricula and offerings and compare/contrast with immediate, medium, and longer-term business needs, strategic goals, and anticipated results.
  • Continually assesses and analyzes training needs for gaps, develops creative and innovative solutions, and provides coaching.
  • Evaluates effectiveness of training using evaluation/assessing methodologies.
  • Partners with the Leadership Team and Subject Matter Experts to improve on-the-job and project-specific training activities/tools.
  • Prepares detailed plans by project or assignment, to include timelines, milestone deliverables, as well as required resources to complete each project or assignment.
  • Reviews plans with Training and Sales Enablement team and internal stakeholders to insure multi-party input and alignment.
  • Consistently stays abreast of commercial and other business developments, to include external marketplace changes/developments, and uses where appropriate.
  • Reviews/assesses existing learning and development offerings versus new, extended, or enhanced opportunities.
  • Coaches and mentors Subject Matter Experts on best practices for providing training for adults.
  • Presents regular training updates to leadership on progress of internal training programs.
  • Actively seeks feedback from all levels within assigned department to keep communication open and timely.
  • Actively identifies and participates in various training and development programs and other offerings, groups, or activities that will enable continued development of his/her technical skills as well as product and business-specific related knowledge.
  • Follows all laws, regulations, and policies that govern the conduct of all activities. Is accountable for being fully knowledgeable of all relevant policies and for abiding by them.

    Requirements:
    • Bachelor's degree
    • Masters or other related graduate-level degree preferred.
    • Certified Trainer and/or facilitator preferred.
    • Three+ years work experience in the design, development, and implementation of training programs.
    • A minimum of five years previous experience in the pharmaceutical, biotech, device, or other related industry.
    • Previous experience with individual and team performance coaching and consulting.
    • Experience with mobile Sales Enablement technologies (video coaching, on-demand resources, learning sustainment).
    • Strong presentation skills
    • Exceptional organizational and project management skills, and adept at managing multiple and/or changing priorities.
    • Excellent interpersonal skills with a proven ability to relate to others as a teacher and leader.
    • Exceptional written and oral communication skills.
    • Have a demonstrated ability to work well both independently and within a team.
    • Possess strong analytical skills and incisive thinking.
    • Proven track record for meeting or exceeding objectives and goals.
    • Available for up to 10% travel
      #LI-CW1

      Vaccine requirements at KARL STORZ due to COVID-19
      KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below on the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.

      Employee Benefits Program Overview for U.S. Locations
      • Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*
      • 3 weeks' vacation, 10 holidays plus paid sick time*
      • 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution
      • Section 125 Flexible Spending Accounts
      • Life, STD, LTD & LTC Insurance
      • Tuition reimbursement of up to $5,250 per year
      • Fitness reimbursement up to $200 annually
      • Employee referral program of up to $2,000 per hire
      • And much more!
        *Field sales, internships and part-time employees are not eligible except for where required by state law.
        Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

        KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

        Equal Employment Opportunity & Reasonable Accommodation Statement
        KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at TaleoAdministrator@karlstorz.com.

        Notice to Employment Agencies
        This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.Required
        Preferred
        Job Industries
        • Customer Service

Keywords: KARL STORZ Endoscopy - America, Downey , Sales Training Manager, Executive , Downey, California

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