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Legal Operations Manager - REMOTE

Company: KARL STORZ Endoscopy - America
Location: Downey
Posted on: September 15, 2022

Job Description:

Company: KARL STORZ Endoscopy-America, Inc. (KSEA)

Job Code: 12480

Pay Grade: US-C17


KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.


KARL STORZ is currently seeking a Legal Operations Manager to join the Global Legal & Compliance Department. This position is based in El Segundo, CA and will report to the Senior Legal Counsel for KARL STORZ North America.

The primary responsibility of this position is to promote and operationalize the Legal Department's mission and value proposition through strategic planning that is in alignment with the priorities of the business. This role has been newly created to support a relatively new Legal Department that has grown quickly in the past year. We are looking for a talented and motivated individual who can apply strategic thinking and work closely with the attorneys in the Legal Department to drive department efficiencies and productivity, implement automated processes that optimize the delivery of legal services, streamline knowledge management capabilities, and develop change management strategy. The ideal candidate will be a problem solver and detailed project manager who sees the big picture and builds strong relationships with business partners and stakeholders within the company at all levels and in all operational groups.


Key responsibilities will include, but are not limited to:

  • Analyze and evaluate the effectiveness of legal operations; including providing strategic direction in developing programs and processes for tracking progress;
  • Develop and implement a technology roadmap and manage legal technology initiatives to streamline or optimize new and/or existing processes, including those related to matter management, contract management, e-billing, and/or knowledge management;
  • Support department planning by driving the development of periodic business metrics and providing operational analysis through reports and analytics dashboards;
  • Manage training on new systems and processes as needed, for the Legal Department as well as business partners;
  • Coordinate the development and implementation of the overall strategy of the Legal Department, including annual goals, objectives, and key results;
  • Assist legal team members regarding the development and management of project plans, including the assignment and tracking of tasks and overall goals;
  • Manage legal vendors (outside counsel and vendors) to optimize efficiency and reduce spend, including the development of billing guidelines and other vendor cost reduction strategies;
  • Streamline knowledge management capabilities, including by developing and supporting programs that promote collaboration and knowledge sharing across the legal team and with business partners as applicable;
  • Manage communications and change management efforts for the Legal Department;
  • Develop training resources and tools for the business to understand foundational legal issues;
  • Other duties as assigned.

    Our successful candidate will have excellent oral and written English language business communication skills; be extremely organized; be team oriented and collaborative; as well as be a proactive and resourceful individual.

    Additional requirements include, but are not limited to:
    • Bachelor's degree from an accredited school;
    • Minimum of 5 - 10 years of relevant experience in legal operations, finance or IT within a law firm or legal department, preferably building legal operation programs;
    • Proficient with Microsoft Office 365 suite of applications including Sharepoint and PowerBI;
    • Experience with matter management and contract lifecycle management solutions;
    • Experience with legal spend management and analytics;
      • Ability to do 5-10% overnight domestic and international travel;
        • Strong presentation and written and verbal communication skills;
          • Ability to work with outside counsel, interact with senior management, and collaborate with colleagues at all levels and across organizational and geographic boundaries;
            • Ability to maintain confidentiality;

              Preferred but not required:
              • 3+years relevant experience in a medical technology or high tech industry;
              • Experience with LawVu, LegalTracker, CounselLink or other ELM Solutions;
              • Experience with Litigation and eDiscovery Processes;
              • Experience with HIPAA and other privacy laws;
              • Experience with change management;
              • Excellent written and spoken German language business communication skills.


                Vaccine requirements at KARL STORZ due to COVID-19
                KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below on the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.

                Employee Benefits Program Overview for U.S. Locations
                • Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*
                • 3 weeks' vacation, 10 holidays plus paid sick time*
                • 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution
                • Section 125 Flexible Spending Accounts
                • Life, STD, LTD & LTC Insurance
                • Tuition reimbursement of up to $5,250 per year
                • Fitness reimbursement up to $200 annually
                • Employee referral program of up to $2,000 per hire
                • And much more!
                  *Field sales, internships and part-time employees are not eligible except for where required by state law.
                  Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

                  KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

                  Equal Employment Opportunity & Reasonable Accommodation Statement
                  KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at

                  Notice to Employment Agencies
                  This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.Required
                  Job Industries
                  • Customer Service

Keywords: KARL STORZ Endoscopy - America, Downey , Legal Operations Manager - REMOTE, Executive , Downey, California

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