Director Of Operations

Company: ChrisHunt, Inc.
Location: Downey
Posted on: June 23, 2022

Job Description:

CORPORATE DIRECTOR OF OPERATIONS
OBJECTIVE:The Corporate Director of Operations will oversee the day-to-day activities of the park locations, ensuring that the organization is managed and performing efficiently and effectively.
Supervisory Responsibilities:

• Participates in the hiring and training of departmental managers and line employees.
• Organizes and oversees the work and schedules of departmental managers and line employees.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Provides the appropriate training to employees in operations.
• Develops and maintains a performance evaluation program.
• Develop and implement a compensation structure and program for operations.
• Travel extensively to out of state park locations minimally 2 weeks per month.
  Duties/Responsibilities:
  • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
  • Reviews, analyzes, and evaluates business procedures.
  • Implements policies and procedures that will improve day-to-day operations.
  • Ensures work environments are adequate and safe.
  • Overseas operations ensuring each park location is reaching goals set by departmental and company leadership.
  • Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
  • Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
  • Improves customer service and satisfaction through policy and procedural changes.
  • Leads coordination and integration of efforts among operations, technology, and customer service to produce smoother workflow and more cost-effective business processes.
  • Projects a positive image of the organization to employees, customers, industry, and community.
  • Performs other related duties as assigned.
  • Some traveling required
    Required Skills/Abilities:
    • Thorough understanding of practices, theories, and policies involved in business and finance.
    • Superior verbal and written communication and interpersonal skills.
    • Superior managerial and diplomacy skills.
    • Extremely proficient in Microsoft Office Suite or related software.
    • Excellent organizational skills and attention to detail.
    • Excellent analytical, decision-making, and problem-solving skills.
      Education and Experience:
      • 5 YRS experience in operations in the retail, amusement park, restaurant, hospitality industry
      • Extensive and diversified background with at least 5 YRS experience

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