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Director, Interim and Site-Based Housing

Company: The Whole Child - Mental Health & Housing Services
Location: Downey
Posted on: May 15, 2022

Job Description:

Director, Interim and Site-Based Housing QUALIFICATIONS:

  • Extensive knowledge of interim and permanent site-based housing settings and social service systems.
    • Demonstrated capacity leading diverse and multidisciplinary teams towards a common goal.
    • Flexible, acute problem-solving skills, and the ability to work under competing deadlines in a fast-paced environment.
    • Bi-lingual (English/Spanish).
      • Possess a positive attitude, an ability to comfortably interact with diverse populations, be energetic and independent, and have a strong desire to learn.
        • Strong verbal and writing skills are required. Must be able to document in a clear and concise manner and in accordance with LAHSA and The Whole Child policies and procedures.
        • Typing skills and computer proficiency, including Microsoft Office Suite.
        • Strong commitment to children and families, and a willingness to take the steps necessary to assure their well-being.
        • Ability to work independently and with others - including other employees, clients, and members of the public -- in face-to-face, virtual, and telephonic contexts.
        • Ability to be flexible and adapt to changing work demands.
        • Ability to respond effectively to sensitive inquiries or complaints.
        • Maintain a high level of ethical and professional standards.
        • Ability to accept diverse personal and cultural behaviors.
        • Must exhibit flexibility, mature judgment, confidence, and competence. REPORTS TO: Managing Director, Housing Program DUTIES AND RESPONSIBILITIES:
          • Maintains the responsibility for ensuring interim and site-based housing programs are delivered within required scoop of services and TWC mission, vision, and values.
          • Assures that services are provided in collaboration with applicable funding streams and regulations.
          • Responsible for Continues Quality Improvement standards across housing option programs and work with the team to implement systems for CQI and outlined per COA standards.
          • Work closely with housing leadership team to successfully manage fiscal and contracts.
          • Provides direct support to staffers in, conflict resolution, problem solving, crisis support, and coaching on activities of daily living to clients and families in the shelter.
          • Promote the alignment between mental health and housing services.
          • Represent TWC at community events and meetings and participate un learning networks related to interim and permanent housing.
          • Network, develop and maintains strong working relationships with community partner agencies networks and stakeholders in the Service Planning Areas (SPA).
          • Establishes a harmonious working relationship with community and coordinates services appropriate and needed for the purpose of improving programming
          • Ensures that there is a flow of participants and referrals into programs and that discharge are managed in a way that promotes positive outcomes.
          • Assist in Manages crisis situations and Grievance Process that adheres to safety and housing practice protocols.
          • Assures rights of clients are adhered to within shelter policies and guidelines.
          • In partnership with Managing Director, Housing Program, develop and implement staff training manual and in-service trainings as needed.
          • Supports all existing agency policies, principles, and mission.
          • Maintain confidentiality in matters of agency operation, personnel, and clients.
          • Exercise good judgment in performance of all duties and responsibilities, including maintaining good boundaries and professional conduct.
          • Other related duties as assigned and approved by the Managing Director, Housing Program. REQUIRED EDUCATION AND EXPERIENCE
            • Bachelor's degree in social work, psychology, or other social services related discipline.
            • Minimum 3 years of progressive administrative, direct service, and leadership skills and experience in the social service field.
            • Minimum 3 combined years' experience demonstrated effectiveness work in social services, preferred interim or permanent housing homeless services.
            • Have a least 2 years of experience building and managing teams.
            • Have a least 2 years managing budgets and government contracts. MANDATORY REQUIRMENTS
              • Requires California driver's license, personal vehicle, and proof of personal vehicle insurance coverage and the ability to drive for work.
              • Provide proof of full COVID-19 vaccination
              • Successfully compete the following as a condition of hire:
              • Tuberculosis Test
              • Background Screening WORKING CONDITIONS: Work is performed in shelter setting. Noise level is moderate with occasional loud outbursts. REASONING ABILITY: Ability to solve practical problems and address a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS:
                • Must be able to remain in a stationary position 50% of the time.
                • Needs to move about the shelter premises and inside the office to access file cabinets, office machinery, etc.
                • Uses computer and other office machinery, (i.e., calculator, copy machine and printer).
                • Constantly converses with staff and clients.
                • Occasionally needs to transport materials (toys, books, etc.) weighing up to 50 pounds. The Whole Child is an equal employment opportunity employer and no candidate for employment will be rejected on account of race, color, religion, national origin, age, marital status, or sex. Candidates with physical impairments will be considered so long as it can be reasonably demonstrated that the duties and responsibilities can be effectively performed without hazard to the individual, fellow employees, or clientele.VI. STATUS: EXEMPT Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements. This description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and to perform any other duties requested by his or her manager and/or supervisor.PI177589326

Keywords: The Whole Child - Mental Health & Housing Services, Downey , Director, Interim and Site-Based Housing, Executive , Downey, California

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