Environmental Services Manager
Company: Servicon Systems inc.
Posted on: May 8, 2022
Who We Are:
Servicon is growing!
In business for over 48 years, Servicon provides superior custodial
solutions for complex and high-end environments in the healthcare,
aerospace, commercial, municipal, industrial, and entertainment
industries. Servicing more than 100 million square feet daily, our
customer base includes Fortune 100 and 500 companies as well as
many of the largest hospitals, aeronautical facilities, and
municipalities throughout the United States.
We take pride in building and sustaining long-term client
relationships by providing customized solutions that offer
measurable ROI and an unmatched customer experience.
Our goal is to create cleaner, healthier environments for our
clients while working toward our vision of elevating the industry
through integrity, leadership, and innovation. We want to change
the face of the cleaning industry and seek candidates who share our
How We Help Our Customers:
At Servicon, our EVS Managers oversee the activities of the
custodial staff, providing daily management and leadership. An EVS
Manager's support responsibilities include client relations,
recruitment, scheduling staff, payroll management, technical /
safety training programs, completion of daily work schedules / work
orders, quality program / inspections, assisting in inventory
management, and annual performance appraisals. Other
Supports the Area/Operations Manager in tracking and reporting
quality, performance and financial Key Performance Indicators
(KPIs) and other management duties as directed.
Directly supervises, engages, guides, coaches and motivates all
team members. This includes interviewing and hiring, conducting
on-boarding orientation, reviewing and evaluating work quality /
performance, counseling, coaching and corrective action including
proper written documentation of performance improvement areas,
annual performance appraisal/review, and participate in union
Supports compliance of Servicon corporate policy and procedures,
client's partnership agreement and Statement of Work (SOW),
developing a strong client relationship that is based on integrity,
professionalism, respect, responsiveness, urgency and quality
Strict compliance of all employee paperwork including timely
completion and submittal of new hire forms, employee status change
forms, corrective action notices and resignation/termination
Conduct and support training programs for all team members on
subjects including safety regulations, procedures, efficient and
cost-effective methods of cleaning and equipment preventive
Reviews clock in/ clock out for accuracy / completeness, approves
and submits timely for payroll
Ensures proper staffing levels are maintained and coordinates
employee job requisitions with
Area/Operations Managers in accordance with established procedures
and in a cost-effective manner.
Create / coordinate work schedules and manage vacations and
absenteeism to ensure that all work is completed per Statement of
Conduct safety meetings with team daily. In conjunction with Safety
Administrator, perform on the spot correction, counseling and
retraining of unsafe procedures.
Perform a thorough root-cause analysis, accurately prepare report,
timely submit to Safety & Loss Control Department and re-train
associates in conjunction with the Area/Operations Manager for all
incidents / accidents that occur. In case of accident, Supervisor
may be responsible to take the team member to a clinic or
Coordinate and complete all Corporate Training Programs
Inspect assigned work area during / after work has been completed,
verifying quality of work and compliance with site specific
procedures and client's Statement of Work.
Perform daily Quality Assurance Inspections of all buildings and
work areas within the Statement of Work ensuring quality meets the
expectation of client and Servicon.
Assist Area/Operations Manager in resolving client concerns and
Inventories and orders approved supplies and monitors utilization
to ensure efficient and cost effective use.
Meet with clients to schedule upcoming events, special requests and
Escalates issues appropriately to Area/Operations Manager.
May occasionally require being available for extended hours, during
the week or weekends, to manage escalated and urgent issues.
What It Takes to be Successful:
High School diploma or GED equivalent.
At least 5 years experience as a Shift Supervisor in custodial
services or related field.
Demonstrated ability to coach, motivate, and develop a team.
Efficient use of technology, and associated software programs such
as Microsoft Office, Workforce Management systems, and corporate
Must be able to commute between client locations as needed.
Strong preference for candidates who are bilingual
Union experience preferred.
Must posses AND maintain a valid driver's license, with a driving
record that aligns with company standards.
**All employees must be fully vaccinated (booster included) against
COVID-19 (14 days after final dose) prior to hire or have a
qualifying legal exemption.**
Why You Will Love It Here:
- Competitive compensation
- Incentive and annual performance-based bonuses
- 401(k) with company matching
- Paid time off including vacation, sick, holiday, bereavement, and
- Exceptional health benefits with low costs
- Life, accident, and disability insurance
- Employee assistance program (EAP)
- A friendly, respectful, energetic corporate culture that will
allow you to thrive
Keywords: Servicon Systems inc., Downey , Environmental Services Manager, Executive , Downey, California
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