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Inside Sales Manager (Downey)

Company: Astro Pak Corp
Location: Downey
Posted on: January 8, 2021

Job Description:

COMPANY BACKGROUNDAstro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company's Cleanroom facilities. Astro Pak provides services to over 15 sectors including: Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, continental Europe, England, Ireland and Mexico.POSITION OPPORTUNITYAre you an energetic professional with a strong work ethic that demonstrates enthusiasm, persistence and a competitive spirit, ability to listen to customers' needs and proactively offer solutions? If so, then this may be the job for you!The Inside Sales Manager (ISM) is responsible for partnering with and supporting the California Cleanroom Sales team. This person maintains client relationships, manages the Sales Pipeline, updates CRM to reflect all current communications with clients, receives incoming calls and ensures a great customer experience by navigating deal stages, handoffs and follow ups. Additionally, the ISM will ensure that all sales records in database are properly maintained and updated.Essential Duties/Responsibilities

  • Meet with Director of Clean Room Sales, to gain sales training; review: Metrics, Trend Data, Key Account Status; and follow up protocols.
  • Collaborate with Outside sales, Account Manager and Business Development to track all sales opportunities.
  • Maintain and cultivate current customer contacts and accounts to strengthen Astro Pak's relationships with our increasing customer base.
  • Daily engage with Astro Pak's customers as well as Astro Pak's sales and estimating team via phone and email to follow up on quotes, inquiries, bid's proposed, and project start dates.
  • Own all customer requests for quotes (RFQ) and applicable information and documents; fully cultivate every sales opportunity generated by Outside Sales, Account Managers, and Business Development team members from a requested quote until the deal is handed off to operations.
  • Create, update, and actively manage all new, active, and outstanding CRM records and deal project stages (pipeline management).
  • Partner with outside sales team to meet monthly appointment and related sales goals.
  • Travel to key Trade Shows and events.
  • Self-initiated participation in sales training & professional development classes as needed.
  • Manage time and tasks efficiently staying focused on the sales goal.
  • Other duties as assigned by manager.
  • Analyze and implement projects in compliance with U.S. Export Control Laws.QUALIFICATIONSEducation/Training/Certifications:BA/BS Degree in Marketing, Science, Engineering or Business-related fields or equivalent experience.Related Experience:Four plus years of relevant experience in sales or sales support is preferred.Knowledge/Skills/Abilities:
    • Possess a valid driver's license and an acceptable driving record
    • Highly proficient in Microsoft Suite (including Word, Power Point, Excel, Outlook)
    • Proficient using CRM software preferred
    • Ability to work in fast-paced, self-directed entrepreneurial environment.
    • Ability to demonstrate good judgment and business acumen
    • Exceptional verbal, written, and interpersonal skills.
    • Should possess superior time management and organizational skills
    • Highly energetic and a self-starter with continual desire for self-development
    • Able to multi-task with flexibility to shift priorities mid-stream
    • Must be able to travel up to 10% of the time
    • Legal capacity to comply with federally mandated requirements of the U.S. Export Control LawsEnvironment:
      • Primary Environment will be an Office Environment
      • While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and the noise level in the work environment is usually moderate
      • Will be exposed to dust, fume, smoke, toxic chemicals and disagreeable odors
      • Noisy conditions periodically
      • Wet or humid conditions (indoors)Physical Requirements:
        • Standing
        • Walking
        • Sitting
        • Use of hands, fingers
        • Reaching with hands and arms
        • Climb and balance
        • Stoop, kneel, crouch or crawl
        • Talk and hear
        • Distance vision (clear vision at 20 feet or more)
        • Color vision (ability to identify and distinguish colors)
        • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
        • Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)Astro Pak Corporation is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Astro Pak prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

Keywords: Astro Pak Corp, Downey , Inside Sales Manager (Downey), Executive , Downey, California

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