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Front Desk Receptionist

Company: Core X Fitness Llc
Location: Downey
Posted on: January 17, 2022

Job Description:

Front Desk team members are the first line of contact at Core X Fitness. As such, they are well-versed in all aspects of our fitness program and business. Front Desk team members are key to providing superior customer service and assisting clients with class selections, bookings, and questions; and merchandise purchases. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Core X Fitness community.
KEY RESPONSIBILITIES

  • Deliver first class hospitality to clients at all times by greeting, assisting, and checking in customers; responding to inquiries in-person, on the phone, and via e-mail; and working quickly and efficiently in the companys business management software to register clients, process payments, and maintain database information up to date.
  • Work with team members across departments, including instructors, to ensure efficiency in delivering an exceptional customer experience, maintaining spaces clean, and creating a welcoming, positive atmosphere.
  • Take initiative and be proactive in handling complex client inquiries and delivering custom solutions to meet individual client needs.
  • Maintain product knowledge for all studio retail operations and marketing initiatives.
  • Guide customers with regards to studio offerings, promotions, and special events.
  • Assist studio management with daily studio tasks and other projects as necessary.
    REQUIREMENTS
    • Ability to work non-traditional hours, including early mornings, late evenings, weekends, and holidays. Part-time employees must have at least 3 days of availability, with at least one of those days being a Saturday or Sunday.
    • Strong hospitality skills with knowledge of principles and processes for providing customer service.
    • Ability to establish and maintain constructive and cooperative long-term interpersonal relationships with clients, peers, and supervisors.
    • Ability to communicate effectively and in a time-sensitive manner.
    • Excellent organization and time management skills.
    • Ability to follow instructions in a fast-paced environment.
    • Detail-oriented mindset, with an eye for customer satisfaction and cleanliness.
    • Proven dependability and reliability.
    • Friendly, outgoing personality and can-do, optimistic attitude.
    • Professional in appearance and behavior at all times.
    • Ability to kneel, bend, reach, climb, and stand for long durations of time.
    • Ability to move and lift equipment and supplies of 30+ pounds.
    • Minimum age of 18 years.
      by Jobble

Keywords: Core X Fitness Llc, Downey , Front Desk Receptionist, Administration, Clerical , Downey, California

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