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Real Estate Director Of Operations

Company: Top RE Team @ Douglas Elliman
Location: Downey
Posted on: November 26, 2022

Job Description:

Job Title: Director of Operations

Reports to: Partners/Owners of Top Real Estate Team at Douglas Elliman

Compensation: Salary (based on location and experience) $75,000-$85,000/annually

License Status: Highly Recommended with Past Real Estate Industry Experience

We're hiring a driven real estate Director of Operations to support the agents on our team and carry out basic administrative tasks. You'll serve as a liaison between the agents and clients and be responsible for screening and conveying relevant messages and making appointments, writing offers, and bookkeeping for the agents. You will also be responsible for the safekeeping of customer information in the database, keeping the office supplies well-stocked, and working with other departments when necessary. Candidates should be quick problem solvers, extremely organized, and have some experience in a relevant field. The ability to forecast the needs of the agents on the team is an absolute must. If you think you'd be a great fit, apply today!

Job Summary/Purpose:
--- Chief Customer Service Administrator
--- Leads, Manages, and Holds Accountable
--- Process Management
--- High-Level Implementation
--- 95% of responsibilities are to be performed independently of supervision. This position is the key contact for all things operations
--- Must work well under pressure and with critical deadlines
--- Maintain confidentiality of the company and activities of the team
--- Problem-solving
--- Strong leadership, management, and financial skills
--- Goal setting, planning, and accountability skills
--- Creation and Maintenance of operations manual with team systems and performance standards
--- Designing, implementing, and overseeing systems
--- Review and implement new systems to increase productivity
--- Coordinates and Schedules in Office training, CE classes, Lunch and Learns, and Call Nights
--- Training of all Team Members on all systems
--- Exercise direct supervision of and support for the Team Leader
--- Assure that Team Leader maintains a tight fiscal policy in order to maximize profit
--- Review profit and loss with Team Leader monthly
--- Prepare budget annually and update semi-annually
--- Stay abreast of the changes and trends within the industry
--- Review finances frequently to keep awareness of the Company's Dollar
--- Hold regular accountability sessions with Team Leader
--- Manage online/offline marketing efforts and track ROI on all marketing expenses
--- Manage daily accountability of the entire team including contests, agent activities, office accounting
--- Coordinate and follow up with marketing events
--- Oversee all accountability tracking and measuring of the sales team in designated sites like Sisu
--- Create agendas for and Run all weekly meetings that pertain to ops training
--- Attend most scheduled Coaching Calls
--- Onboarding and Offboarding of all team members
--- Create and Maintain all Operations Manuals for Team systems and performance standards - duplicatable and scalable

--- A valid Real Estate License is required for this job
--- 3+ years experience as a Director or Manager of Operations in Real Estate
--- Experience in management of a team or staff
--- Strong Customer Service Attitude
--- Excellent communication skills and organizational skills
--- Familiar with Microsoft Word, Excel, and Multiple Listing Service
--- Can work on deadlines and handle private client information
--- College degree required
--- Must be fluent in real estate contracts

About Company:
Our organization is a High-volume producing real estate sales company

Ranked as Top 100 in real estate nationally with over $230M in sales in 2022Top US Luxury BrokerageA family-like atmosphere with huge potential for growth.

Keywords: Top RE Team @ Douglas Elliman, Downey , Real Estate Director Of Operations, Accounting, Auditing , Downey, California

Click here to apply!

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